Job Openings

Customer Success Executives


Responsibilities:

Establishes productive, professional relationships with key personnel in assigned customer accounts.

Coordinates the involvement of company personnel, including support, service, and management resources ,in order to meet

  • Account performance objectives and customers’ expectations
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial Targets, contract renewals and critical milestones for a one and three-years
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary

Required Skills & Experience:

  • Prior Account Management /Customer Satisfaction/Outbound Sales Experience ideally across technology products
  • Achieved sales/ cross sell targets in designated strategic accounts
  • A passion for customer relationship management
  • Achieves strategic customer objective and customer account plans defined by company management.
  • Maintains high customer satisfaction ratings that meet company.

Education

  • Graduation (Any field)
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What our customers say about us

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    Patrick Brown
    Chief Information Officer, Illinois College
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    System Administrator, Roanoke-Chowan Community College
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    Executive Director of Information Systems, Pierpont Community and Technical College