Centre College Significantly Reduces Help Desk Costs with QuickLaunch

Chicago, IL – January 5th, 2018 - Password reset calls could be painful and expensive on your IT help desk. With Self-Service Password reset, you could significantly reduce those costs that could save you tens of thousands of dollars annually. Centre College did exactly that by choosing QuickLaunch Identity Platform for helping manage their password resets on their own. They also use QuickLaunch Single Sign-On to grant federated access to multiple applications such as Office 365®, Jenzabar®, Gmail®, Moodle®, Box®etc.

In addition to Self-Service Password reset, QuickLaunch Multi-Factor Authentication is one of the biggest reasons for Centre College to choose QuickLaunch.

Here are the capabilities of QuickLaunch that they are leveraging:

Identity Federation – QuickLaunch Single Sign-On helps them provide single-click access to all their essential applications.

Self-Service Password Reset – QuickLaunch helps students at Centre College reset/recover their SSO passwords through phone verification, email verification & security questions.

Multi-Factor Authentication – QuickLaunch Multi-Factor Authentication helps authenticate students at Centre College through multiple factors such as OTP, browser push notifications based on several criteria such as geo-location, IP, device etc.

Identity Provider – QuickLaunch acts as the source of truth for identities where they centrally reside which offers flexibility and security in managing them.

"We are pretty excited about Centre College choosing our solution to achieve self-service password reset. We are quite sure they’d save tens of thousands of dollars on their IT Help Desk like 1,000s of other institutions that use our Password Management tool.” said Neeraj Kainth, CEO, QuickLaunch.

About Centre College

Centre College is a top-ranking Institution in the South(by Forbes) with an annual enrollment of 1,430. In addition to 27 majors and 28 minors, it also offers a lot of dual-degree programs in collaboration with several other top-ranking institutions further opening their IT systems to be accessed by a larger student base. This makes them put IT on top priority and have cutting edge technologies such as QuickLaunch.

About QuickLaunch

QuickLaunch is the only AI-first identity and integration platform-as-a-service platform (IDaaS and iPaaS) that transforms how cloud-savvy institutions and companies manage human and device authentication, authorization, access control and integration. QuickLaunch leverages AI to autodetect threats and step up authentication. More than 500 institutions and companies such as Jenzabar, Unifyed, OculusIT, New Mexico State University, Colorado Community College System, BlackBeltHelp trust QuickLaunch to protect and manage over 2,000,000 identities and integration to over 3,000 applications such as Salesforce, Adobe Creative Cloud, Box, Canvas, Blackboard, G Suite and Office 365.