Managing multiple logins across various applications is a common challenge for universities, causing frustration for students and staff while increasing the workload for IT departments. Many institutions face the burden of handling numerous password resets, which consumes valuable time and resources.

To address this issue, universities are turning to Single Sign-On (SSO) solutions. SSO streamlines the login process, allowing users to access all their applications—such as Jenzabar EX, Moodle, and Gmail—using a single set of credentials. This reduces the need for multiple passwords and provides a seamless user experience.

The Challenge: Multiple Logins and High IT Costs

Students and staff often juggle different logins for various platforms, leading to frequent password resets. On average, IT departments handle dozens of password-related support tickets each day, which diverts attention from more critical tasks. This not only impacts productivity but also drives up IT support costs.

The Solution: QuickLaunch SSO

QuickLaunch SSO serves as an Identity Provider (IDP), allowing users to log in once and access all their apps with just one click. By eliminating the need for multiple logins, SSO simplifies the user experience and reduces the administrative burden on IT teams.

The Benefits of SSO

• Eliminates Multiple Logins: SSO enables users to log in once and access all necessary platforms, reducing confusion and improving efficiency.
• One-Click Access: SSO provides seamless access to all key applications, enhancing productivity for students and staff.
• Reduction in IT Support Tickets: With fewer password issues, IT departments see a significant drop in support requests, allowing them to focus on higher-priority tasks.

The Business Impact: Cost Savings

Implementing SSO can lead to substantial financial savings for universities. On average, handling password reset requests can cost around $70 per reset. By reducing these requests by 50-70%, institutions can save hundreds of thousands of dollars annually, enabling IT teams to allocate resources more effectively.

Conclusion: A More Efficient Campus

SSO not only improves the user experience by simplifying logins but also reduces operational costs and eases the workload on IT departments.

For universities looking to enhance productivity and cut costs, QuickLaunch SSO is a powerful solution that offers immediate and long-term benefits.