Santa Fe Community College Cuts Help Desk Costs & Achieves Multi-Factor Authentication Using QuickLaunch

Chicago, IL – January 24th, 2018 - Password reset requests through the IT help desk can be a significantly expensive affair. At Santa Fe Community College, this problem doesn’t exist anymore, thanks to QuickLaunch Multi-Factor Authentication and QuickLaunch Self-Service Password Reset. Students can now reset passwords with ease using their recovery phone/email/security questions without having to rely on the IT help desk anymore.

Santa Fe Community College also now leverages Multi-Factor Authentication to authenticate users using multiple factors to make sure that authorized, legitimate users alone can access IT resources using the portal.

"We are pleased that the Santa Fe Community College chose QuickLaunch to help students reset passwords on their own, thanks to our Self-Service Password Reset capabilities.” said Neeraj Kainth, CEO, QuickLaunch. He also added that, “They also leverage our platform’s Multi-Factor Authentication capabilities and Just-in-time provisioning for first time users thereby solving challenges security. Traditionally, the practice of disseminating initial default passwords is a huge compromise on IT security and QuickLaunch puts an end to this practice by enabling first time users to set up their SSO passwords on their own from the login screen."

About Santa Fe Community College

Santa Fe Community College has been shaping the future of tens of thousands of students each year for the last 30 years. It has an enrollment of 15,000 students through its various programs cutting across diverse communities through different platforms. IT is at the core of connecting them all and Santa Fe Community College has had the practice of having cutting edge IT infrastructure in place for helping students achieve academic excellence.

About QuickLaunch

QuickLaunch is the only AI-first identity and integration platform-as-a-service platform (IDaaS and iPaaS) that transforms how cloud-savvy institutions and companies manage human and device authentication, authorization, access control, and integration. QuickLaunch leverages AI to autodetect threats and step-up authentication. More than 500 institutions and companies such as Jenzabar, Unifyed, OculusIT, New Mexico State University, Colorado Community College System, BlackBeltHelp trust QuickLaunch to protect and manage over 2,000,000 identities and integration to over 3,000 applications such as Salesforce, Adobe Creative Cloud, Box, Canvas, Blackboard, G Suite and Office 365.