OneStop & IT- Chatbot & Voicebot : Neo
QuickLaunch's AI Bot - Neo
Our AI-enabled Bot provides your end-users immediate access to support 24/7, anytime, anywhere . Our intelligent Bot lets your customers solve their support issues immediately and reduces the number of help desk interactions, reducing your support costs. It handles multiple users simultaneously and transfers the issue to a live agent in case the issue requires human expertise.
Departments QuickLaunchAI Bot Support
Our leadership team brings together expertise across identity management, security and integration
from companies including HP, VMware and Ellucian.
Information Technology
Sample Inquires Handled
- I forgot my password
- I need to connect my playstation to the network
- I can’t see my course
- I need a new phone setup
Information Technology
Sample Inquires Handled
- I forgot my password
- I need to connect my playstation to the network
- I can’t see my course
- I need a new phone setup
Information Technology
Sample Inquires Handled
- I forgot my password
- I need to connect my playstation to the network
- I can’t see my course
- I need a new phone setup
Information Technology
Sample Inquires Handled
- I forgot my password
- I need to connect my playstation to the network
- I can’t see my course
- I need a new phone setup
Features
- Leverages Existing Knowledge Base/FAQs
- Works on Any Device/ Responsive Design for Any Device
- Multi-Channel Support (SMS text, virtual assistant, live chat, phone)
- Transfers to Live Support If Needed
- Adaptive Learning & Artificial Intelligence
- Performance Analytics & Executive Dashboards
- Handles multiple end users at the same time
- Can answer up to 80% of all your inquiries
- One place to go for student questions
Benefits
- 24x7 Anytime Anywhere Access
- Expands service hours for online and non-traditional students
- Drive Student Engagement
- Faster responses drives-up conversion rates
- Reduces errors and increases compliance
- Improves agent response time and customer experience
- Spend more time advising students and less time answering repetitive questions
- Relieve pressures of semester starts
Deploy QuickLaunch AI Bot at Your Campus
Create a hyperlink to send students directly to your Bot
Bot can have conversation with students through Facebook messenger
Send out an SMS with important information, such as deadline reminders
Bot can have conversation with students through Facebook messenger
Set-up Kisoks with Integrated Bot with voice activated virtual assistants like Google Mini, Amazon’s Alexa