Miami, FL – September 16, 2020: Maria College of Albany, a small, private college Albany, New York selects QuickLaunch to provide seamless login experience to its users (students, staff and faculty) and automate user provisioning. As part of this collaboration, QuickLaunch will be offering Identity Provider, Single Sign-On, Password Manager with Multi-Factor Authentication, Adaptive Authentication, Automated Provisioning and Mobile App to Maria College of Albany.
Challenges Faced by Maria College of Albany
One of the biggest challenges faced by the institution was that students never know what username and password to use for different applications they were using. This resulted in chaos at Help Desk as a large volume of password reset tickets were raised. This was a significant drain to user productivity as well IT productivity. Moreover, users’ tickets would have to wait on long queues before getting resolved.
Multiple passwords for multiple applications was another major challenge. The students have to maintain a record of these passwords on spreadsheets or sticky notes as remembering multiple credentials was a daunting task. This was a serious security threat for the institution that could lead to account takeover attacks.
QuickLaunch Identity provider will help the institution to own and maintain a trusted and secured identity on the cloud. Single Sign-On will allows users (students, staff and faculty) to login to multiple applications such as Power Campus, Blackboard, O365, Ezproxy and Blackbaud among others using a single set of credentials. No more multiple passwords for multiple applications.
QuickLaunch Smart Password Manager with MFA will allow users to reset passwords on their own without the intervention of IT help desk using multiple factors of authentication (SMS, Email, Security Questions). This will not only reduce help desk calls and IT overheads but will also help to boost the draining productivity of users and IT.
Adaptive Authentication will enhance fraud risk assessments by leveraging artificial intelligence. It will trigger additional authentication based on deviations in user behavior (network, location, browser, device, etc.), preventing false access.
Manual provisioning can be laborious, error-prone and time consuming. Automated Provisioning will help the IT administrators to onboard users faster, streamline user access management across multiple applications, grant privileges to different users based on their roles and synchronize active directory changes to downstream applications within seconds. This will not only save manual effort and time but will also boost the productivity of IT administrators increasing security by ensuring the right access to the right users at the right time.
Mobile app will modernize the end user experience by giving users access to apps, login through FaceID and TouchID, ability to reset passwords and receive password expiry notifications, all from a mobile device.
About Maria College
Maria is a private college, founded in 1958 on the principle of service to others. To this day, that principle drives everything they do—from the way they support their students in the pursuit of bachelor’s degrees, to our outreach to the surrounding community. That principle also is the hallmark of the Maria graduates, the guiding force behind an enduring commitment to improving the lives of others. It offers four and two-year degrees and a certificate program providing new opportunities with flexible scheduling and highly affordable education for residents of the Capital Region.
QuickLaunch is the only AI-first identity and integration platform-as-a-service (IDaaS and iPaaS) that transforms how cloud-savvy institutions and companies manage human and device authentication, authorization, access control and integration. QuickLaunch leverages AI to autodetect threats and step up authentication. More than 500 institutions such as New Mexico State University and Colorado Community College System along with companies such as Jenzabar, Unifyed, OculusIT, and BlackBeltHelp trust QuickLaunch to protect and manage over 2,000,000 identities and integration to over 3,000 applications such as Salesforce, Adobe Creative Cloud, Box, Canvas, Blackboard, G Suite and Office 365.