Onboarding - Account Activation

The First Campus System They Touch Should Just Work.


Account Activation is a student's first impression of your institution's technology. QuickLaunch makes it a guided, branded, self-service claim - identity verified, credentials created, MFA enrolled, all in one sitting. No temporary password in an inbox. No help-desk ticket. No IT required.

See It to Believe It

107,000+ accounts claimed at one campus · MFA enrolled at claim · zero temp passwords

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Walk the claim flow on your own branding.

Campuses onboarding with QuickLaunch
Why Self-Service Activation

Onboard Themselves. No IT Help Desk Required.

The old way starts every relationship with friction: a temporary password emailed to a personal inbox, a forced reset, and a help-desk line on the busiest week of the year. QuickLaunch replaces all of it with a claim: the account already exists, and the student takes ownership of it in minutes - securely, on their own, at any hour.

1

No temporary passwords

nothing emailed, nothing to phish, nothing expiring unused in an inbox.

2

Identity verification built in

the person claiming the account proves they are the person the record belongs to.

3

MFA enforced at activation

method chosen and enrolled during the claim, so every account starts life protected.

4

Connected to lifecycle triggers

accounts are provisioned from the system of record ahead of time; activation is the ownership moment, and the same engine handles every change after it.

5

Built for the wave

bulk-provisioned ahead of term, claimed self-service at scale; one campus guided 107,000+ claims.

6

Branded end to end

every screen carries your logo, colors, and voice. First impressions are yours, not a vendor's.

See It

Watch: Claimed in Under Two Minutes

From welcome notification to a protected, ready-to-use account the whole claim, in real time.

The Flow

Four Steps From Stranger to Signed In

Invited

The account already exists provisioned from the system of record. The new student, faculty, or staff member receives a branded claim invitation.

Verified

They prove they're the person the record belongs to through identity verification no shared secrets, no temporary credentials.

Secured

They create their own credentials and enroll in MFA in the same sitting passkey, push, or a phoneless method that fits their situation.

Live

One login now opens every campus app they're entitled to the LMS, email, billing, and everything behind single sign-on.

Part of the Lifecycle

Activation Is the Front Door of Identity Lifecycle Management

Activation isn't a standalone tool it's the moment a person takes ownership of an identity the lifecycle engine already created for them. The record posted in the SIS, the account was provisioned automatically, and after the claim, the same engine keeps role changes, access updates, and eventual offboarding flowing without a ticket.

  • Before the claim: lifecycle triggers create the account from the system of record the student exists in the portal before they arrive.
  • At the claim: ownership, credentials, and MFA the person and the identity meet.
  • After the claim: role changes and offboarding follow the record automatically, for the whole campus lifecycle.
Results Across the Network

The Numbers Institutions See

107,000+
accounts claimed at a single campus
0
temporary passwords, ever
~95%
fewer reset tickets after guided claim at CCBC
Day 1
MFA protection from the first moment
200+
institutions on QuickLaunch
FAQ

Frequently Asked Questions

What is QuickLaunch Account Activation?
Account Activation is self-service onboarding for new users students, faculty, and staff claim their own account through a guided, institution-branded flow. They verify their identity, set their credentials, and enroll in MFA in one sitting, with no help-desk ticket and no temporary password ever sent.
Why are temporary passwords a problem?
A temporary password in an inbox is a credential waiting to be phished and a guaranteed reset ticket when it expires before it's used. QuickLaunch eliminates them entirely: the user proves who they are through identity verification and creates their own credentials from the start. Nothing is emailed, nothing can be intercepted, and nothing needs resetting on day one.
When does MFA get set up?
During activation itself. MFA enrollment is enforced as part of claiming the account the user picks the method that fits their situation, from passkeys to email OTP, before they ever reach a campus application. Every account starts life protected; there is no enrollment campaign and no unprotected gap.
How does activation connect to the rest of the identity lifecycle?
Activation is the front door of Identity Lifecycle Management. The account exists before the student arrives created from the system of record through lifecycle triggers and activation is the moment the person takes ownership of it. From there, the same lifecycle engine handles role changes, access updates, and eventual offboarding automatically.
Does it work at scale start of term, transfer waves, bulk admits?
That's exactly what it's built for. One campus guided over 107,000 account claims through QuickLaunch, cutting a help desk that handled up to 1,000 resets a day by nearly 95%. Because activation is self-service and accounts are provisioned in bulk ahead of time, the start-of-term wave onboards itself.
Is the activation experience branded to our institution?
End to end. Every claim screen, verification step, and confirmation carries your institution's logo, colors, and voice for many students it is the first campus system they ever touch, and it looks like your campus, not a vendor.

The Student Identity Journey

One identity, from the day enrollment posts to everything IT can see.

1
Account Activation
→
2
Single Sign-On
→
3
Adaptive MFA
→
4
Passwordless
→
5
Self-Service
→
6
Reporting & Analytics
Case Studies

Institutions Already on One Login

55,000+ FTE · <2 Months
Community College of Baltimore County

Centralized SSO across 100+ service providers with guided self-service account claim cutting a 1,000-reset-a-day help desk by nearly 95%.

107,000+ accounts claimed

SSO + MFA
Texas A&M International University

Single sign-on and multi-factor authentication across the campus application portfolio, with self-service reset taking onboarding off the help-desk queue.

One login, campus-wide

Passwordless Onboarding
University of Houston-Clear Lake

First-time account claim with no temporary passwords and SSO for students, faculty, and staff branded end to end to the institution.

Day-one access, no temp passwords

Ready to Make the First Impression the Easiest One?

Self-service claim, MFA at activation, zero temporary passwords branded to your institution and live in as little as 30 days.

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