How Coconino Community College Cleaned Up over 100,000 Active Directory Accounts and Passed Their Audits with QuickLaunch

Agenda:

• Introduction
• Why AD clean up is critical
• Security Vulnerabilities

  • Unauthorized Access - stale user accounts (former employees, contractors, students) can be exploited by malicious actors, increasing the risk of data breaches

  • Privilege Creep - users with outdated or excessive permissions may gain unauthorized access to sensitive data or systems

  • Group Management - unmanaged or incorrect group memberships can lead to the proliferation of unmanaged systems and services as well as poor communication

  • Compliance Violations

  • Regulatory Compliance - audit findings related to GDPR, HIPAA, or Sox leading to penalties or legal issues

  • Audit Challenges – poor data quality makes it more difficult to generate accurate reports, increasing the risk of audit findings and fines

  • Operational Inefficiency

  • Increased Troubleshooting Time – incorrect or redundant entries complicate troubleshooting and extend downtime for critical systems

  • Poor Resource Allocation – stale objects consume licenses, storage, and other IT resources

  • Poor User Experience

  • Access Issues – duplicate or conflicting accounts can cause login problems, disrupting productivity

  • Access Delays – incorrect group memberships or attribute data can prevent users from accessing required systems or applications

• Coconino University Case Study
• Demonstration of Account Clean Up Process
• Q&A Session